This program is designed to address the changes and advances in banking regulations, technology, and other factors. The courses in this certificate will help provide the skills necessary to prepare students for entry-level banking positions in the new fast-moving environment of banking in the 21st century. Students who complete this certificate will be competitive applicants for entry-level positions in the modern banking environment.

Learning Outcome(s):

✓ be familiar with banking products and services.
✓ understand basic banking computer systems.
✓ define customer and personal service skill